Last Updated: May 16, 2026
Privacy Policy
Welcome to FixitBook.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
FixitBook.com is a service marketplace where users can hire local service providers such as AC technicians, electricians, plumbers, carpenters, mechanics, painters, cleaners, tutors, and other professionals.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register or use our platform, we may collect:
- Full name
- Phone number
- Email address
- Profile photo
- Address/location
- Service details
- Business information
- Payment-related details (if applicable)
Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Search activity
- Login timestamps
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Display service provider profiles
- Help customers hire professionals
- Improve website performance and security
- Provide customer support
- Send notifications and updates
- Prevent fraud and misuse
- Personalize user experience
3. Public Profile Information
Service provider profiles may be publicly visible on the platform, including:
- Name/business name
- Service category
- Location
- Photos
- Ratings and reviews
- Contact details (if enabled)
Please avoid sharing sensitive personal information publicly.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze traffic and performance
- Enhance security
You can disable cookies through your browser settings, but some features may not work properly.
5. Third-Party Services
We may use third-party services such as:
- Google Analytics
- Payment gateways
- Advertising networks
- Social login providers
- Cloud hosting services
These third parties may collect information according to their own privacy policies.
6. Data Security
We implement reasonable security measures to protect your information against:
- Unauthorized access
- Data misuse
- Loss or theft
- Alteration or disclosure
However, no internet-based platform can guarantee 100% security.
7. User Responsibilities
Users are responsible for:
- Maintaining account confidentiality
- Providing accurate information
- Avoiding fraudulent activities
- Respecting other users
FixitBook.com is not responsible for disputes between customers and service providers.
8. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
9. Your Rights
You may:
- Access your information
- Update your profile
- Request account deletion
- Opt out of promotional emails
To request data removal, contact us through our support email.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Website: FixitBook.com
Email: support@fixitbook.com
Suggested Extra Pages for Your Website
You should also create:
- Terms & Conditions
- Disclaimer
- Refund Policy
- Cookie Policy
- Community Guidelines
- Safety & Verification Policy
These pages help improve professionalism, SEO, and trustworthiness.